One sign-in for every interior service

How a service works here

1. Find the service

   Check eligibility, fees and required documents before you start.

2. Apply online

   Your details come from your ID record. Upload a document once and reuse it.

3. Pay the fees

   Pay with local cards and payment methods and get a receipt straight away.

4. Book a visit

   When a service needs you in person, choose a centre and a time.

5. Track progress

   See every stage, its deadline, and the reason for each decision.

6. Receive your certificate

   Download a digital certificate that anyone can verify by its QR code.

Services by category

Eight service areas of the Ministry of Interior, available to citizens and residents.

• Passports

  Issue, renew and replace passports for citizens.

• Residency and visas

  Residence permits, family visit visas and sponsorship transfers.

• ID cards and civil status

  Identity cards, address updates and family records.

• Traffic and licensing

  Driving licences, vehicle registration and traffic fines.

• Police clearance

  Good-conduct certificates for work, study and travel.

• Civil defence

  Fire-safety approvals for buildings and businesses.

• Travel permits

  Travel authorisations for minors and dependants.

• Reports and lost items

  Report lost documents and follow up non-emergency reports.